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Frequently Asked Questions

How does the chocolate fountain work?

What kind of chocolate is used?

How long does it last?

What can be dipped?

How long does it take to set up the fountain?

How do I book?

Do you provide an operator?

Why hire from Charlie & the Chocolate Fountain?

How long does it last

How long does it take to set up the fountain?



How does the chocolate fountain work?

The chocolate is heated at the base of the fountain and pulled up by a specially made stainless steel corkscrew which rotates and brings the chocolate to the opening at the top of the fountain, then it overflows back down to the basin.

What kind of chocolate is used?

The chocolate fountain will operate with most brands of "coverture" chocolate. Coverture chocolate is a high quality chocolate that contains extra cocoa butter (32-39%). We only use the finest Belgian Chocolate made by Callebaut - available in Dark, Milk or white chocolate.

How long does it last?

Typically a normal hire is up to 3 hours, however you can hire it for longer for an additional £50 + VAT per hour this includes your chocolate.

What can be dipped?

All varieties of fruit and sweets can be dipped. We do not use anything that can crumble as this will taint the chocolate in the machine.

How long does it take to set up the fountain?

We need approx 1 hour access to set up a single fountain and approx 2 hours for double fountains.

How do I book?

To secure a booking date a £100 deposit is required within 14 days receipt of the booking form. The remainder is not due until 14 days prior to your function.

Do you provide an operator?

We believe it is essential to provide a chocolatier / operator with every rental. This is to ensure your event runs as smoothly as possible, with no mess!

Why hire from Charlie & the Chocolate Fountain?

We are a centrally based family business who prides ourselves on professionalism, quality, first class customer service and attention to detail at affordable prices.

How long does it last

Typically a normal hire is up to 3 hours, however you can hire it for longer for an additional £50 per hour this includes your chocolate.

How long does it take to set up the fountain?

Approximately 1-2 hours to ensure the chocolate fountain is looking spectacular for the start of your event.

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